kev yuav khoom hauv online tau dhau los ua neeg nyiam tsis ntev los no. Thiab qhov no tuaj yeem piav qhia tau yooj yim tsis yog los ntawm kev xav ntawm tib neeg kom txuag lawv lub sijhawm thiab nyiaj txiag, tab sis kuj yog los ntawm lub sijhawm los saib ntau yam khoom ntawm ib qho peev txheej, nrog rau kom tau txais qhov zoo ntawm qhov loj ntawm txoj cai. lawv lub qhov rooj, tsis tas yuav mus xyuas cov khw muag khoom. Hmoov tsis zoo, thaum kaj ntug ntawm kev txhim kho kev lag luam hauv Is Taws Nem, ntau lub khw hauv online tau ua pov thawj lawv tus kheej los ntawm qhov tsis zoo, muab cov kev pabcuam tsis zoo lossis txawm tias dag ntxias lawv cov neeg siv khoom. Tias yog vim li cas ntau tus, ib zaug hlawv, ntshai tso siab rau lawv cov nyiaj rau txhua qhov chaw hauv Is Taws Nem. Txawm li cas los xij, hmoov zoo, tam sim no, cov khw muag khoom hauv tsev muab cov kev pabcuam lag luam siab thiab ua kom lub neej yooj yim dua rau lawv cov neeg siv khoom. Tsuas yog cov khw hauv online zoo li no yog Lamoda. Cov khaub ncaws yuav khoom ntawm cov peev txheej no yuav yog qhov kev yuav khoom zoo tshaj plaws. Kev siv cov peev txheej no yooj yim thiab yooj yim, raws li txhua tus neeg uas nyeem tsab xov xwm no tuaj yeem pom.
"Lamoda"- khaub ncaws rau koj
Cov peev txheej no muaj ntau yam khaub ncaws rau ntau pawg neeg sib txawv (txiv neej, poj niam thiab menyuam yaus), nrog rau cov khoom ntawm ntau pawg nqi, uas lav qhov tseeb tias txhua tus neeg siv ntawm lub khw hauv online yuav tuaj yeem xaiv cov kev xaiv uas haum nws raws li tag nrho cov txheej txheem. Lub vev xaib nthuav tawm cov khoom lag luam los ntawm ntau tshaj li ib puas lub npe sib txawv uas tsim cov khaub ncaws zoo, khau thiab accessories. Kev tswj hwm ntawm lub khw hauv online nyiam kev koom tes nrog cov tuam txhab khaub ncaws ncaj qha, nyob rau hauv lwm yam, kev koom tes yog nqa tawm nrog cov neeg muab kev ntseeg siab thiab kev ntseeg siab. Cov kev pabcuam muab los ntawm Lamoda online khw: kev xa khoom, kev them nyiaj (ntau txoj hauv kev), xa rov qab, muab qhov khoom tsis haum.
kev xaiv them rau cov khoom muaj raws li hauv qab no: them nyiaj ntsuab, hloov pauv hauv txhab nyiaj, nrog rau daim npav rho nyiaj thaum tau txais cov khoom (txhua tus xa khoom muaj lub davhlau ya nyob twg).
Kev xa khoom thoob plaws Russia
Kev xa khoom ntawm cov khoom ntawm lub khw hauv online yog qhov zoo tshaj plaws debugged, txawm li cas los xij, nrog rau kev xa rov qab ntawm Lamoda, nws tau ua lub luag haujlwm zoo, yog li tsis tas yuav txhawj xeeb txog koj cov nyiaj.
Kev yooj yim ntawm kev txais khoom yog nyob rau theem siab heev. Hauv Lamoda online khw, kev xa khoom yog nqa tawm dawb rau txhua lub nroog ntawm Lavxias Federation los ntawm kev pabcuam tshwj xeeb ntawm lub khw. Nws kuj tseem tuaj yeem tau txais cov khoom siv cov kev pabcuam ntawm Lavxias Post, khaws cov khoom ntawm koj tus kheej hauv ib qho ntawmntau qhov chaw khaws khoom, lossis siv cov kev pabcuam ntawm lub chaw xa ntawv. Hauv ntau lub nroog ntawm Lavxias Federation, cov khoom tuaj yeem xa tuaj rau hnub tom ntej tom qab kev txiav txim pom zoo.
khoom xa tuaj sijhawm
Raws li txoj cai, Lamoda online khw muag khoom hauv ib, ntau tshaj ob hnub txij li qhov kev txiav txim tau lees paub. Kev xa khoom xa tuaj tuaj yeem nqa tau nyob rau lub sijhawm ntawm cuaj mus rau nees nkaum teev nyob rau hnub ua haujlwm thiab txij li cuaj mus rau kaum rau teev rau hnub Saturday. Nws yog ib qho tseem ceeb kom nco ntsoov tias lub khw hauv online tsis xa hnub Sunday.
Qhia tus neeg yuav khoom txog qhov xwm txheej ntawm kev xaj
Txhua theem ntawm kev xa khoom xa tuaj, txij li lub sijhawm nws tau muab tso rau nws tam sim ntawd, tus neeg yuav khoom tau txais kev paub txog nws cov xwm txheej. Yog li, piv txwv li, kev lees paub ntawm qhov kev txiav txim yog ua los ntawm kev ceeb toom siv SMS lossis e-mail rau e-mail teev hauv daim ntawv xaj. Tsis tas li ntawd, ib tsab ntawv raug xa mus rau tib qhov chaw nyob email, qhia tias ib qho kev txiav txim tshwj xeeb tau tsim thiab tam sim no raug xa mus rau qhov kev pabcuam xa khoom ntawm lub khw online. Thaum lub parcel npaj txhij rau kev xa khoom, tus neeg yuav khoom tau txais SMS nrog cov ntaub ntawv no. Tom qab ntawd, tus xa khoom uas yuav ua tus xa khoom hu rau tus neeg yuav khoom siv tus lej xov tooj uas tau qhia hauv daim ntawv xaj hauv khw hauv online txhawm rau pom zoo rau lub sijhawm yooj yim tshaj plaws rau kev xa khoom rau tus neeg yuav khoom. Ncaj nraim rau hnub pom zoo couriertseem hu rau tus neeg yuav khoom kom paub meej lub sijhawm yooj yim.
Yuav ua li cas lub khw Lamoda rov qab cov khoom
Txij li feem ntau cov khoom xa tuaj yog dawb xwb, tsis muaj kev pheej hmoo rau tus neeg yuav khoom siv nyiaj. Hauv ntau lub nroog, nws muaj peev xwm xa rov qab cov khoom siv los ntawm cov kev pabcuam hauv zos sau cov ntsiab lus, qhov uas koj tuaj yeem nqa tau yam khoom uas tus neeg yuav khoom xav rov qab los. Cov ntsiab lus no ua haujlwm ntawm cuaj mus rau nees nkaum teev txhua hnub, xya hnub hauv ib lub lis piam. Yog tias lub nroog tsis muaj qhov chaw txais tos, ces nws yuav yog qhov tsim nyog los siv cov kev pabcuam ntawm Lavxias Post. Txhawm rau ua kom rov qab los ntawm ib qho ntawm cov txheej txheem tau hais tseg, koj yuav tsum muaj qee cov ntaub ntawv nrog koj.
Cov ntaub ntawv xav tau
Lamoda xa rov qab tsuas yog tias tus neeg yuav khoom muaj cov ntaub ntawv hauv qab no: tus neeg yuav khoom daim ntawv hla tebchaws, daim tshev rau cov khoom no, daim ntawv xa nyiaj tau txais nrog kev yuav khoom, thiab daim ntawv xa rov qab Lamoda ua tiav.
Thaum xa rov qab los ntawm kev xa ntawv, pob ntawv ntawm cov ntaub ntawv tsim nyog zoo ib yam. Nws suav nrog daim ntawv thov nyiaj rov qab, daim ntawv theej ntawm tus neeg siv khoom daim ntawv hla tebchaws, daim tshev thiab daim ntawv xa nyiaj rau cov khoom, kos raws li qhov xav tau ntawm Lamoda.
Refund thov
Nws tsis yog qhov nyuaj rau xa cov khoom rov qab thiab tau nyiaj rov qab. Nws tsuas yog ib qho tseem ceeb kom ua raws li tag nrho cov xwm txheej thiab cov txheej txheem tsim los ntawm txoj cai. Thawj ntawm lawvyog ib daim ntawv thov rau xa rov qab cov khoom ntim hauv daim ntawv ntawm Lamoda online khw. Koj tuaj yeem pom nws ncaj qha rau ntawm lub vev xaib ntawm lub khw hauv online, siv "Yuav ua li cas rov qab" tab thiab nyem rau ntawm qhov txuas "Print a return application". Ib sab tseem ceeb ntawm daim ntawv thov yog vim li cas rau cov khoom xa rov qab. Kev ua tsis tiav cov kab lus no tuaj yeem ua lub luag haujlwm tsis zoo hauv kev txiav txim siab ntawm cov nyiaj them rov qab. Feem ntau, Lamoda rov qab ua piv txwv daim ntawv thov yog ib qho yooj yim los sau, vim hais tias tag nrho cov ntsiab lus yog kos li logically thiab intuitively. Tag nrho cov ntaub ntawv tsim nyog tuaj yeem pom ntawm daim ntawv xa nyiaj uas tus neeg yuav khoom tau txais nrog cov khoom yuav.
Thaum cov khoom xa rov qab tsis tuaj yeem
Txoj cai lij choj ntawm Lavxias Federation tsim cov npe ntawm qee yam khoom uas tsis tuaj yeem thim rov qab tom qab kev yuav khoom. Yog li, piv txwv li, koj tsis tuaj yeem rov qab cov khoom siv hauv tsev uas tam sim no nyob rau hauv warranty, nrog rau textiles, ris tsho hauv qab, thom khwm thiab tights, hniav nyiaj hniav kub thiab lwm yam hniav nyiaj hniav kub, tshuaj pleev ib ce, naj hoom, tshuaj thiab ntau yam khoom siv kho mob thiab lwm yam khoom siv tu cev.. Cov kev xav tau no yog qhov muaj laj thawj thiab ncaj ncees.
tsuas yog khaub ncaws thiab khoom siv uas yuav los ntawm lub khw tuaj yeem xa rov qab.
Yog tias cov khoom xa rov qab tau siv lawm thiab yog li poob nws qhov kev nthuav qhia, feem ntau yuav tau txais cov nyiaj rov qab yuav raug tsis lees paub.
Txhua qhov xwm txheej tau piav qhia saum toj no, lub khw Lamoda yuav tsis lees txais cov khoom xa rov qab. Nws yog qhov tsim nyogxav txog.
Yog li, ib qho tseem ceeb vim qhov kev rov qab los ntawm Lamoda yog qhov tsis muaj cov cim ntawm kev siv, kev nyab xeeb ntawm lub ntim, cov khoom cim npe thiab cov ntawv lo.
Kev yuav khaub ncaws online yog ib lub tswv yim zoo rau cov neeg niaj hnub. Cov peev txheej Lamoda muab lub sijhawm los nrhiav cov khoom tsim nyog rau koj tus kheej ntawm cov khoom siv dav tshaj plaws uas nthuav tawm ntawm lub xaib, kawm tag nrho cov yam ntxwv ntawm cov khoom lag luam thiab yuav nws hauv ob lub clicks. Nws kuj tseem tuaj yeem xaiv rau koj tus kheej txoj kev tsim nyog ntawm kev them nyiaj rau cov khoom, kom tau txais cov khoom yam tsis tau them nyiaj rau nws tus me nyuam, tom tsev thaum twg los tau yooj yim. Thiab tseem yog tias muaj qhov yuav tsum tau ua kom rov qab los, Lamoda muab cov xwm txheej yooj yim thiab yooj yim rau nws cov neeg siv khoom. Nws yooj yim heev. Kev xa rov qab ntawm tag nrho cov nyiaj siv tau raug lees paub yog tias txhua yam tsim nyog rau kev xa rov qab ntawm lub khw Lamoda tau ntsib (daim ntawv thov xa rov qab, luam cov ntaub ntawv, kev nthuav qhia).